How the story runs Main quests come one at a time, in order. Each starts by itself once you meet its requirements; the tracker then leads you to the giver. In co-op the highest level in the party counts, unless a quest says every player.
Getting around The Loop metro takes you to any station you have already found: walk onto a platform once to unlock it. In co-op the host's stations count. Neighbouring regions are also joined by walk-in airlocks.
Rewards XP is a share of a level at your own level, so it stays useful at any level. PD and items go to every player in the party.
Main story
Act 1: Deepwell 10 quests. Story text is hidden to avoid spoilers; objectives and places stay visible.
Show spoilers The monthly draw is on every screen. Jin-ho has a courier job that takes you through the Deepwell Lift Station into Chinatown, where the Rust Saints are shaking down the market.
Giver Jin-ho ParkMIRAE Arms, Deepwell Market Street
Where Deepwell → Lift Station → Chinatown market How to get there Deepwell: Loop metro: Deepwell Lift Station. The start town: Deepwell Market Street and the Lift Station are next to each other.Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.
Requirements NoneStarts when you begin a new game.
Rewards XP ½ level (at your level) 250 PDWhat to do 1 Pick up the courier job.
Talk Talk to Jin-ho at MIRAE Arms MIRAE Arms, Deepwell Market Street 2 Watch the draw on the street screens.
Wait Watch the Lift Day draw 12 s Draw screens, Deepwell Market Street 3 Head north to the Lift station.
Go Reach the Deepwell Lift Station Checkpoint, Deepwell Lift Station 4 Cross the station to the Chinatown exit.
Go Go through the station to Chinatown Chinatown exit, Deepwell Lift Station Fight Break the checkpoint guard post ×4 Optional 5 Find the drop-off in the market.
Go Meet the contact in the market Chinatown market 6 The Rust Saints are shaking down the market.
Fight Clear the Rust Saints shakedown ×5 Fight Take down a Rust Saints veteran 7 Deliver the case.
Go Deliver the case to the contact's back room The contact's back room, Chinatown market The contact is dead and the case held a Solace data key. A hacker called Nia says the Lift messages come from the relay office on the Renewal Tower Site - and that Hana's might not be what it seems.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Renewal Tower Site (Chinatown) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 350 PDWhat to do 1 Meet Nia at the Jade Kettle.
Talk Meet Nia in the Jade Kettle's back room Jade Kettle back room, Rat Lanes (Chinatown) 2 Get through the site gate.
Go Get through the site gate Renewal Tower Site gate (Chinatown) Fight Clear the pit crew ×5 Optional 3 Climb the scaffold decks.
Fight Climb the scaffold decks ×3 4 Breach the relay office.
Go Breach the relay office Relay office, Renewal Tower Site (Chinatown) 5 Defend Nia while she pulls the files.
Survive Defend Nia while she pulls the files 1:30 Relay office, Renewal Tower Site (Chinatown) 6 Escape over the bridge.
Go Escape over the bridge to the Tin Roofs Tin Roofs (Chinatown) A Solace courier, the Gentle Tithe, came down in the Renewal Tower pit. Its cargo bay is full of cryo pods, and Solace wants them back before anyone looks inside.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Gentle Tithe crash site (Renewal Tower Site pit) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 500 PDWhat to do 1 Nia has the crash coordinates.
Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Reach the pit.
Go Reach the crash site in the pit Gentle Tithe crash site (Renewal Tower Site pit) 3 Break the salvage guard.
Fight Break the salvage guard ×9 Fight Take down Crunch 4 Inspect the cryo pods.
Use Inspect the cryo pods ×3 In development Cargo bay, Gentle Tithe crash site 5 Open the chest and take the manifest.
Use Open the chest and take the manifest A dock worker called Brick owes the wrong people. His sister says the smugglers who took him move 'maintenance crates' for Solace by night across the Lowtide harbour.
Giver Ha-eun HanJade Ditch pier (Chinatown)
Where Jade Ditch pier → Lowtide's Deepwell Quay How to get there Lowtide Quay: Loop metro: Lowtide Quay. Or walk: the canal-walk stair from Wellhead Square.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 600 PDWhat to do 1 Find Brick's sister.
Talk Find Brick's sister at the Jade Ditch pier Jade Ditch pier (Chinatown) 2 Take the water taxi.
Use Take the water taxi to LowtideIn development Water taxi, Jade Ditch 3 Cross the storm harbour.
Go Cross the freighter decks Capsized freighter, Lowtide Quay Go Cross the floating fish market Floating fish market, Lowtide Quay Fight Clear the container canyons ×5 4 Free Brick.
Use Free BrickIn development Main pier lock-up, Lowtide Quay 5 The dock boss brings out his cargo mech.
Fight Destroy the dock boss's cargo mechIn development Main pier, Lowtide Quay The Rust Saints keep everyone out of the drains, and Solace pays them for it. Their car-park fortress holds the key to the Sump gate - and Father Rust himself.
Giver Dae "Brick" HanJade Kettle back room, Rat Lanes (Chinatown)
Where Saints' Keep + Golden Lotus Mansions (Chinatown) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 650 PDLantern Guard Sash Elite Clothing What to do 1 Brick knows the way in.
Talk Talk to Brick at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Get in by the yard gate or the Mansions bridge.
Go Get into the Keep (yard gate or the Mansions bridge) Saints' Keep gate (Chinatown) 3 Climb the split decks.
Go Climb the split decks to the top Saints' Keep, top deck (Chinatown) Fight Break the top-deck Saints ×8 4 Burn out the Saints' beacon.
Use Burn out the Saints' beaconIn development The Saints' beacon, Saints' Keep 5 Father Rust.
Fight Defeat Father RustIn development Saints' Keep 6 Spare him or finish him, then take the key.
Choose Spare Father Rust, or finish himIn development Saints' Keep With the Saints' key the Sump gate opens. Somewhere under Chinatown the pipes are singing, and Solace's 'maintenance crates' go down there.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where The Sump: Pump Halls, Drop, Warrens, Sluice Works, the Dark, Floodworks How to get there The Sump: Loop metro: The Sump - Pump Halls. Or walk down from Chinatown: the Gullet stair, or the freight lift in the lower market.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 800 PDIron Lung Heart Pump Elite Cyberware What to do 1 Go down through the Sump gate.
Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Open the Sump gate in the Gullet.
Go Open the Sump gate in the Gullet Sump gate, the Gullet 3 Pump Halls.
Go Cross the Pump Halls to the control room Pump Halls control room, the Sump Fight Clear the pump crew ×3 Optional 4 The Drop.
Go Get down the Drop The Drop, the Sump 5 The Warrens: the singing in the pipes.
Go Follow the singing in the pipes Echo's hideout, the Sump: Warrens 6 Sluice Works.
Go Reach Sluice Works' turbine hall Turbine hall, the Sump: Sluice Works Fight Defeat the Foundry Warden Turbine hall, the Sump: Sluice Works 7 Read the memo.
Go Read the memo in Sluice Control Sluice Control, the Sump 8 The Dark: the bulkhead.
Go Reach the quarantine bulkhead in the Dark Quarantine bulkhead, the Sump: the Dark Survive The bulkhead breaks - survive 45 s 9 Hatchery: first contact.
Go Push into the Hatchery The Hatchery, the Sump: the Dark Fight Defeat the Brood WardenIn development The Hatchery, the Sump: the Dark 10 Floodworks: the Bulwark.
Event Turn the 3 valves in Sluice Control to drain the reservoirOptional Sluice Control, the Sump: Floodworks Boss Defeat the Bulwark Drained reservoir, the Sump: Floodworks 11 Escape up SC10.
Go Search the Solace specimen labOptional Solace specimen lab, the Sump: Floodworks Event Open the round sluice doorOptional Go Escape up the maintenance lift Maintenance lift, the Sump You brought something up from the Hatchery. A street medic at the Lucky Needle Clinic, Rosa, is the only one who will open it.
Giver Rosa IlicLucky Needle Clinic, Needle Row (Chinatown)
Where Lucky Needle Clinic (Needle Row, Chinatown) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 700 PDWhat to do 1 Bring the sample.
Talk Bring the sample to Rosa at the Lucky Needle Clinic Lucky Needle Clinic, Needle Row (Chinatown) 2 Defend the clinic.
Survive Defend the clinic 2:00 Needle Row (Chinatown) Fight Drive off the attackers ×8 Optional In development Needle Row (Chinatown) 3 Examine the body.
Talk Examine the body with Rosa 4 Take the wristband.
Wait Take the Lift Day wristband 4 s Lucky Needle Clinic, Needle Row (Chinatown) The first swarm comes up out of the drains into Deepwell's streets. Hold the market, seal the station vents, and get the truth out of Jin-ho.
Giver Jin-ho ParkMIRAE Arms, Deepwell Market Street
Where Deepwell district + Lift Station How to get there Deepwell: Loop metro: Deepwell Lift Station. The start town: Deepwell Market Street and the Lift Station are next to each other.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 750 PDWhat to do 1 Get back to Deepwell.
Go Get back to Deepwell Market Street Deepwell Market Street 2 Hold the market street.
Go Get to the plaza Plaza, Deepwell Market Street Survive Hold the market street 1:30 Escort Get people to the shelter on the lower level ×4 Optional Lower-level shelter, Deepwell Market Street 3 Hold Repair Row.
Go Get to Repair Row Repair Row, Deepwell Survive Hold Repair Row 1:30 4 Hold the Laundry Stairs.
Event Hold the Laundry StairsIn development Laundry Stairs, Deepwell 5 Seal the station vents.
Use Seal the station vents ×3 In development Station vents, Deepwell Lift Station 6 Talk to Jin-ho.
Talk Talk to Jin-ho at MIRAE Arms MIRAE Arms, Deepwell Market Street The wristband's chip is burnt. Nia's old hacker crew lives in the dry upper floors of Hollow Stack, a half-flooded tower nobody finished. Only they can read it.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Hollow Stack How to get there Hollow Stack: Loop metro: Hollow Stack station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 800 PDWhat to do 1 Nia knows who can read it.
Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Wade through the flooded lower floors.
Go Wade through the flooded lower floors Flooded floors, Hollow Stack 3 Carry two charged power cells up to the generator room.
Deliver Carry two charged power cells up to the generator room ×2 Generator Room, Hollow Stack 4 Restore the den's power.
Use Restore the den's power Den generator, Hollow Stack 5 Keep the uplink running while the chip is read.
Hold Keep the uplink running while the chip is read Hacker Den, Hollow Stack 6 Get the serial.
Use Get the serial from the den's reader Den terminal, Hollow Stack The serial belongs to Wen Lio, a winner from eight months ago. Her family lives in the Golden Lotus Mansions - and they still get her messages from Pegasus.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Golden Lotus Mansions → Fox Shrine (Chinatown) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 850 PDLantern Guard Coat Elite Armor What to do 1 Nia has a name: Wen Lio.
Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Find the Lio family.
Go Find the Lio family in the Golden Lotus Mansions Golden Lotus Mansions (Chinatown) 3 Clear the galleries.
Fight Clear the galleries ×5 4 Talk to the daughter.
Talk Talk to Wen's daughter Golden Lotus Mansions roof (Chinatown) 5 Go to the Fox Shrine.
Go Meet the crew at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 6 We find out where it happens.
Wait Talk it through with the crew 10 s Fox Shrine, Rat Lanes (Chinatown) Main story
Act 2: The city above 13 quests. Story text is hidden to avoid spoilers; objectives and places stay visible.
Show spoilers The Saints came from the Heap, a mountain of scrap under the smog. Father Rust kept a church there - and Solace dumps something there too.
Giver Dae "Brick" HanJade Kettle back room, Rat Lanes (Chinatown)
Where The Heap How to get there The Heap: Loop metro: The Heap station. Airlock onward to The Foundry.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,200 PDWhat to do 1 Talk Talk to Brick at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Climb the scrap mountain.
Go Climb the scrap mountain Scrap Slope, The Heap 3 Survive the magnet cranes.
Survive Survive the magnet cranes 1:30 Crane field, The Heap 4 Reach the church.
Go Reach Father Rust's church Father Rust's Church, The Heap 5 Read the ledger.
Use Read Father Rust's ledger of names Father Rust's Church - Ledger, The Heap 6 Bring the Penitent its three parts.
Deliver Bring the Penitent its three missing parts ×3 Father Rust's Church, The Heap 7 The Penitent walks to the blast gate.
Defend Keep the Penitent alive until it fires Father Rust's Church, The Heap 8 The Magnet Queen.
Boss Defeat the Magnet Queen Boss arena, The Heap 9 Find the pod dump.
Go Find the cryo pod dump Pod Dump, The Heap The pods were tagged 'via Tithe Depot', and the shipping logs sit in the Foundry's logistics office, past the molten channels.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where The Foundry How to get there The Foundry: Loop metro: The Foundry station. Walk-in airlock from The Heap. Airlock onward to Tithe Depot.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,000 PDWhat to do 1 Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Infiltrate along the molten channels.
Go Get in along the molten channelsIn development Molten channels, The Foundry 3 Reach the logistics office.
Go Reach the logistics officeIn development Logistics Office, The Foundry 4 Download the logs.
Use Download the shipment logsIn development Logistics Office - Terminal, The Foundry 5 Climbers.
Defend Start the data drill and keep it running through the Climber ambush Logistics Office, The Foundry 6 Escape by crane.
Use Escape on the craneIn development Escape crane, The Foundry Something in the Foundry rail yards walks like a Walker but does not attack. Rosa wants to know why before anyone shoots it.
Giver Rosa IlicJade Kettle back room, Rat Lanes (Chinatown)
Where Rail Yards, The Foundry → The Sump: Warrens How to get there The Foundry: Loop metro: The Foundry station. Walk-in airlock from The Heap. Airlock onward to Tithe Depot.The Sump: Loop metro: The Sump - Pump Halls. Or walk down from Chinatown: the Gullet stair, or the freight lift in the lower market.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,050 PDWhat to do 1 Talk Talk to Rosa at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Find her.
Go Find her in the Foundry rail yardsIn development Rail Yards, The Foundry 3 Follow her without shooting.
Event Follow her - do not shootIn development Rail Yards, The Foundry 4 Lose the hunters.
Survive Lose the hunters 1:00 5 Reach her hideout.
Go Reach her hideout in the Warrens Echo's hideout, the Sump: Warrens Echo remembers a place under the Sump where the Walkers are kept before release. The Undercroft. Solace's schedule for 'Deepwell sector clearance' should be there.
Giver EchoEcho's hideout, the Sump: Warrens
Where The Sump: the Dark / Undercroft How to get there The Sump: Loop metro: The Sump - Pump Halls. Or walk down from Chinatown: the Gullet stair, or the freight lift in the lower market.Requirements Level 14+ (highest in the party) Finish #13 Echo Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,450 PDWhat to do 1 Talk Talk to Echo in the Warrens Echo's hideout, the Sump: Warrens 2 Pass the bulkhead.
Go Pass the bulkhead into the Undercroft The Undercroft, the Sump 3 Burn the egg clusters before they hatch.
Clear Burn the egg clusters before they hatch ×3 The Hatchery, the Sump: the Dark 4 Read the release schedule.
Activate Read the release schedule at the nest terminal The Undercroft, the Sump 5 Plant the charge at the brood heart.
Activate Plant the charge at the brood heart The Undercroft, the Sump 6 Hold until the charge blows.
Hold out Hold the brood heart until the charge blows The Undercroft, the Sump 7 The nest guardian.
Fight Kill the nest guardianIn development The Undercroft, the Sump 8 Escape with Echo.
Go Get out with Echo Echo's hideout, the Sump: Warrens Everything runs through Tithe Depot, Solace's giant warehouse. Two crate streams leave it: one down to the Sump, one up to Solace Mercy.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Tithe Depot How to get there Tithe Depot: Loop metro: Tithe Depot station. Walk-in airlock from The Foundry.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,500 PDWhat to do 1 Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Get in through a loading bay.
Go Get in through a loading bay Loading Bay, Tithe Depot 3 Cross the rack maze.
Go Cross the rack maze Rack maze exit, Tithe Depot 4 Cut the sorting AI's power in the right order.
Activate Cut the sorter's three breakers: coolant first, then the backup, the main last ×3 · in the right order Sorting Core, Tithe Depot 5 Shut down the sorting AI.
Use Shut down the sorting AI Sorting Core, Tithe Depot 6 Find the two shipping lists.
Use Find the two shipping lists ×2 Shipping Office, Tithe Depot 7 The loader mech.
Fight Destroy the loader mech Boss arena, Tithe Depot 8 Ride a crate out.
Use Ride a crate out Outbound crate, Tithe Depot In the Ascension Quarter the devotees pray to the Lift, and Brother Cael blesses every winner before the ride. The draw machine stands in his temple.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Ascension Quarter How to get there Ascension Quarter: Loop metro: Ascension Quarter station. Airlock onward to Meridian.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,250 PDWhat to do 1 Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Join the pilgrims.
Go Join the pilgrimsIn development Pilgrim way, Ascension Quarter 3 Get into the reliquary.
Go Get into the reliquary under the main templeIn development Reliquary, Ascension Quarter 4 Fight the temple guard.
Fight Fight the temple guard ×8 In development Reliquary, Ascension Quarter 5 Open the draw machine.
Use Open the draw machineIn development Draw Machine, Ascension Quarter 6 Confront Brother Cael.
Talk Confront Brother Cael Main Temple, Ascension Quarter The winners' list comes from Solace Mercy, in Meridian - clean trams, balcony gardens, and no welcome for Deepwell faces. Wen Lio's sister works there.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Meridian How to get there Meridian: Loop metro: Meridian station. Walk-in airlock from Ascension Quarter. Airlock onward to Solace Mercy.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,300 PDWhat to do 1 Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Get through the checkpoint.
Go Get through the checkpoint, quietly or loudlyIn development Checkpoint, Meridian 3 Ride the tram.
Use Ride the tramIn development Tram Stop, Meridian 4 Blend into the mall.
Go Blend into the mallIn development Mall, Meridian 5 Find Wen's sister.
Talk Find Wen's sister Mall - Workplace, Meridian 6 Meet Odile on the roof gardens.
Talk Meet Odile on the roof gardens Roof Gardens, Meridian Odile processes the winners' 'pre-Lift medical' at Solace Mercy. Every candidate is scanned for 'compatibility', and she can get you in as patients.
Giver Odile SarrRoof Gardens, Meridian
Where Solace Mercy How to get there Solace Mercy: Loop metro: Solace Mercy station. Walk-in airlock from Meridian.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,400 PDWhat to do 1 Talk Talk to Odile on the roof gardens Roof Gardens, Meridian 2 Get in as patients.
Go Get in as patientsIn development Admissions, Solace Mercy 3 Reach the screening wing.
Go Reach the screening wingIn development Screening Wing, Solace Mercy 4 Copy the records during the lockdown.
Use Copy the screening recordsIn development Records terminal, Solace Mercy Survive Survive the lockdown 1:00 5 Fight out through the wards.
Go Fight out through the wardsIn development Ward exit, Solace Mercy 6 Save Odile, or not.
Choose Save Odile - or leave herIn development Ward exit, Solace Mercy To reach Zenith you need access badges, and only Mother Lucre sells them - for the price of a heist in her own casino tower, Saint Lucre.
Giver Nia OkoroJade Kettle back room, Rat Lanes (Chinatown)
Where Velvet Row How to get there Velvet Row: Loop metro: Velvet Row station. Airlock onward to Zenith Underlevels.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,900 PDWhat to do 1 Talk Talk to Nia at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Walk Velvet Row's club streets.
Go Walk Velvet Row's club streetsIn development Club streets, Velvet Row 3 Meet Mother Lucre.
Talk Meet Mother Lucre Saint lucre - Office, Velvet Row 4 The heist.
Use Crack the vault on the high-roller floorsIn development Saint lucre - Vault, Velvet Row 5 Betrayed. Fight down the casino tower.
Go Fight down the casino towerIn development Saint lucre - Casino floor, Velvet Row 6 The House.
Fight Defeat the House, Lucre's chrome bodyguardIn development Saint lucre - Boss arena, Velvet Row Solace has found the Jade Kettle. Commander Rourke's raid is coming down on the Rat Lanes, and the police have been told to shoot.
Giver Dae "Brick" HanJade Kettle back room, Rat Lanes (Chinatown)
Where Chinatown under curfew (Rat Lanes, Lucky 8, Jade Kettle) How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,000 PDWhat to do 1 Solace raids the hideout.
Talk Get to Brick at the Jade Kettle Jade Kettle back room, Rat Lanes (Chinatown) 2 Get civilians out of the tea house.
Survive Get the civilians out of the tea house 1:00 Jade Kettle back room, Rat Lanes (Chinatown) Escort Get the guests out to the Lanes ×8 Optional In development Jade Kettle back room, Rat Lanes (Chinatown) 3 Fight through the Lanes and Lucky 8.
Fight Fight through the Rat Lanes ×4 Go Fight through Lucky 8 Lucky 8 (Chinatown) 4 Rourke.
Fight Drive off Commander RourkeIn development Rat Lanes (Chinatown) 5 Move the hideout.
Go Move the hideout to the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) With Lucre's badges you can get as far as the Zenith Underlevels - the spotless service floors under the arcology - and Director Vale's schedule.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where Zenith Underlevels How to get there Zenith Underlevels: Loop metro: Zenith Underlevels station. Walk-in airlock from Velvet Row. Airlock onward to Zenith.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,600 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Enter through the waste lifts.
Use Enter through the waste liftsIn development Waste lift, Zenith Underlevels 3 Pass the clean rooms.
Go Pass the clean roomsIn development Clean rooms exit, Zenith Underlevels 4 Copy Vale's schedule.
Use Copy Vale's scheduleIn development Admin terminal, Zenith Underlevels 5 Get out in a laundry crate.
Use Get out in a laundry crateIn development Laundry dock, Zenith Underlevels Vale's schedule says Gala. Zenith's investors meet above the clouds, and catering staff can go anywhere.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where Zenith How to get there Zenith: Loop metro: Zenith station. Walk-in airlock from Zenith Underlevels. Airlock onward to The Coldstack.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,650 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Enter as catering staff.
Go Enter as catering staffIn development Gala - Staff entrance, Zenith 3 Plant 3 bugs.
Use Plant the bugs ×3 In development Gala - Bug spot, Zenith 4 Overhear the talk.
Wait Listen in on the investors 20 s Gala - Hall, Zenith 5 The gala goes loud.
Survive Survive - the gala went loud 1:30 Gala - Hall, Zenith 6 Escape over the sky gardens.
Go Escape over the sky gardensIn development Sky Gardens - Exit, Zenith Vale named his archive: the Coldstack, Solace's data centre in the freezing fog. Hana's file is in there.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where The Coldstack How to get there The Coldstack: Loop metro: The Coldstack station. Walk-in airlock from Zenith.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,400 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Get in through the cooling intakes.
Go Get in through the cooling intakesIn development Cooling Intakes, The Coldstack 3 Cross the server canyons.
Go Cross the server canyonsIn development Server canyons exit, The Coldstack 4 Breach the vacuum vault.
Use Breach the vacuum vaultIn development Vault door, The Coldstack 5 Hold 3 hack points.
Event Hold the hack points ×3 In development Vault - Hack point, The Coldstack 6 The Data Vault guardian.
Fight Destroy the Data Vault guardianIn development Vault - Boss arena, The Coldstack 7 Read the file.
Use Read Hana's fileIn development Vault - File terminal, The Coldstack Main story
Act 3: Below 7 quests. Story text is hidden to avoid spoilers; objectives and places stay visible.
Show spoilers Solace has cut Deepwell's power to stop the crew's broadcasts. The only way back is to restart Reactor Seven, the old fusion plant nobody maintains.
Giver Dae "Brick" HanFox Shrine, Rat Lanes (Chinatown)
Where Reactor Seven How to get there Reactor Seven: Loop metro: Reactor Seven station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,450 PDWhat to do 1 Talk Talk to Brick at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Cross the coolant towers.
Go Cross the coolant towersIn development Coolant Towers, Reactor Seven 3 Get through the radiation zones.
Go Get through the radiation zonesIn development Turbine Hall, Reactor Seven 4 Restart 3 turbines under attack.
Use Restart the turbines ×3 In development Turbine, Reactor Seven 5 The Core Warden.
Boss Shut down the Core Warden Boss arena, Reactor Seven 6 Trace the Shaft Zero line.
Use Trace the Shaft Zero line in the control logsIn development Control Room, Reactor Seven Echo remembers being brought down here: old Deepwell, buried under the megastructure, its streets full of black water. The shaft station that serves Shaft Zero is down there.
Giver EchoEcho's hideout, the Sump: Warrens
Where The Drowned City How to get there The Drowned City: Loop metro: The Drowned City station. Airlock onward to Deepcore Lab.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 1,950 PDWhat to do 1 Talk Talk to Echo in the Warrens Echo's hideout, the Sump: Warrens 2 Go down the Sump's deepest drain.
Go Go down the Sump's deepest drain The Great Drain, the Sump 3 Cross the flooded avenues.
Go Cross the flooded avenues by boat and over the rooftopsIn development Avenues far side, The Drowned City Fight Kill the blind nest-crawlers (or avoid them) ×10 Optional In development 4 Restore power to the shaft station.
Use Restore power to the shaft stationIn development Shaft Station - Breaker, The Drowned City The lift waits at the top of Shaft Zero: an open platform, five minutes and more than a thousand metres down the shaft's slope to the Deepcore Lab. The aliens know you are coming.
Giver Nia OkoroDescent airlock, the Sump: Floodworks
Where Shaft Zero (the descent lift) How to get there Shaft Zero: Reached on foot through the descent airlock behind the Floodworks lab in the Sump.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,700 PDWhat to do 1 Go through the airlock to the lift.
Go Go through the airlock to Shaft Zero Descent airlock, the Sump: Floodworks 2 Start the descent.
Event Start the descent at the lift console Descent lift, Shaft Zero 3 Hold the platform all the way down.
Event Ride the lift down Descent lift, Shaft Zero Event Hold 4 waves ×4 Optional In development Descent lift, Shaft Zero Event Survive the pile-up at the railingOptional In development Descent lift, Shaft Zero Fight Kill the mini-boss on the final rampOptional In development Descent lift, Shaft Zero The Deepcore Lab, where Dr. Marrow first made the conversion work. Echo is walking through the place she was made.
Giver EchoDock, Deepcore Lab
Where Deepcore Lab How to get there Deepcore Lab: Loop metro: Deepcore Lab station. Walk-in airlock from Shaft Zero or The Drowned City.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,150 PDWhat to do 1 Talk Talk to Echo at the lift dock Dock, Deepcore Lab 2 Get past the automated defences.
Go Get past the automated defencesIn development Security ring, Deepcore Lab 3 Go through the cryo morgue.
Go Go through the cryo morgueIn development Cryo Morgue, Deepcore Lab 4 Restore archive power.
Use Restore power to the archiveIn development Archive - Breaker, Deepcore Lab 5 Echo remembers.
Go Go with Echo to her old cellIn development Echo Cell, Deepcore Lab The archive points deeper: to the Prime project, one alien to command them all. It needs an 'exceptional host'.
Giver Nia OkoroArchive, Deepcore Lab
Where Deepcore Lab How to get there Deepcore Lab: Loop metro: Deepcore Lab station. Walk-in airlock from Shaft Zero or The Drowned City.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,850 PDWhat to do 1 Talk Talk to Nia in the archive Archive, Deepcore Lab 2 Reach the chamber.
Go Reach the Prime chamberIn development Prime Chamber, Deepcore Lab 3 Read the Prime files.
Use Read the Prime filesIn development Prime Chamber - Terminal, Deepcore Lab 4 Subject Zero.
Fight Destroy Subject ZeroIn development Prime Chamber, Deepcore Lab 5 Lockdown.
Survive Survive the lockdown 1:00 Prime Chamber, Deepcore Lab The lab is flooding and the aliens are following. The only way out is up the maintenance shafts.
Giver EchoMaintenance shaft, Deepcore Lab
Where Shaft Zero → the Drowned City How to get there Shaft Zero: Reached on foot through the descent airlock behind the Floodworks lab in the Sump.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,250 PDWhat to do 1 Talk Talk to Echo at the shaft door Maintenance shaft, Deepcore Lab 2 Climb.
Go Climb the maintenance shaftsIn development Maintenance shaft - Top, Deepcore Lab 3 Hold 2 chokepoints.
Event Hold the chokepoints ×2 In development Maintenance shaft - Choke, Deepcore Lab 4 Echo's choice.
Choose Echo decides whether to hold the doorIn development Maintenance shaft - Door, Deepcore Lab 5 Get out through the Drowned City.
Go Get out through the Drowned City The Great Drain, the Sump Solace's mass release has begun. Every Walker in the Sump is coming up at once. Save as many people as you can.
Giver Dae "Brick" HanFox Shrine, Rat Lanes (Chinatown)
Where Deepwell + Chinatown + the Loop stations How to get there Chinatown: Loop metro: Chinatown - Lantern Square. Or walk north from Deepwell Market Street through the Deepwell Lift Station.Deepwell: Loop metro: Deepwell Lift Station. The start town: Deepwell Market Street and the Lift Station are next to each other.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,100 PDWhat to do 1 Talk Talk to Brick at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Defend the streets.
Go Get to Deepwell Market Street Deepwell Market Street Survive Defend the streets 2:00 Event The Saints hold the Gullet (if Father Rust lives)Optional In development The Gullet (Chinatown) 3 Get the civilians onto the Loop trains.
Escort Get the civilians onto the Loop trains ×30 In development Deepwell Central platform, The Loop 4 Hold the station.
Go Get to the station platform Platform, Deepwell Lift Station Survive Hold the station 2:00 5 Clear the market.
Go Go to the Chinatown market Chinatown market Event Clear the marketIn development Chinatown market 6 The Matriarch.
Fight Kill the MatriarchIn development Lantern Square (Chinatown) 7 Count the survivors.
Go Count the survivors at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) Main story
Act 4: The ascent 8 quests. Story text is hidden to avoid spoilers; objectives and places stay visible.
Show spoilers The forged winner passes and the Lift access are in Director Vale's office - on the hundredth floor of the Solace Spire.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where Solace Spire How to get there Solace Spire: Loop metro: Solace Spire station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,300 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Get into the Spire.
Go Get into the Solace SpireIn development Lobby, Solace Spire 3 Floor 25.
Fight Defeat the floor 25 bossIn development Floor 25, Solace Spire 4 Floor 50.
Fight Defeat the floor 50 bossIn development Floor 50, Solace Spire 5 Floor 75.
Fight Defeat the floor 75 bossIn development Floor 75, Solace Spire 6 Floor 100.
Fight Defeat the floor 100 bossIn development Floor 100, Solace Spire 7 Vale's office.
Use Take the passes from Vale's officeIn development Vale office, Solace Spire Vale's files mention a 'Covenant incident'. A Covenant flight recorder was sold for scrap in the Breaker Yards.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where Breaker Yards How to get there Breaker Yards: Loop metro: Breaker Yards station. Airlock onward to The Rim.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,600 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Cross the slipways.
Go Cross the slipways between the gutted shuttlesIn development Slipways, Breaker Yards 3 Survive the cutter section.
Go Get through the cutter sectionIn development Cutter section exit, Breaker Yards 4 Find the recorder.
Use Find the Covenant flight recorderIn development Recorder, Breaker Yards 5 Hold off the salvage guard.
Survive Hold off Solace's salvage guard while Nia plays it 2:00 Recorder, Breaker Yards Before Lift Day the Skyport's defence grid has to go down. Its relays stand on the Rim, the unfinished edge of the city above the wasteland.
Giver Dae "Brick" HanFox Shrine, Rat Lanes (Chinatown)
Where The Rim How to get there The Rim: Loop metro: The Rim station. Walk-in airlock from Breaker Yards. Airlock onward to Lift Base / Skyport.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,450 PDWhat to do 1 Talk Talk to Brick at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Ride the construction lifts.
Use Ride the construction liftsIn development Construction Lift, The Rim 3 Cross the girder walks.
Go Cross the girder walksIn development Girder walks end, The Rim 4 Sabotage 3 defence relays.
Use Sabotage the defence relays ×3 In development Defence relay, The Rim 5 The Anchor Sentinel.
Boss Destroy the Anchor Sentinel Tether anchor, The Rim Lift Day comes round again. This time you are in the winners' line, with forged passes.
Giver Nia OkoroFox Shrine, Rat Lanes (Chinatown)
Where Lift Base / Skyport How to get there Lift Base / Skyport: Loop metro: Lift Base / Skyport station. Walk-in airlock from The Rim. Airlock onward to The Lift (climber car).Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,750 PDWhat to do 1 Talk Talk to Nia at the Fox Shrine Fox Shrine, Rat Lanes (Chinatown) 2 Pass the checkpoint.
Go Pass the checkpoint with the forged passesIn development Checkpoint, Lift Base / Skyport 3 Stand in the winners' line.
Go Stand in the winners' lineIn development Winners Line, Lift Base / Skyport 4 Rourke recognises Tomas.
Wait Wait your turn 15 s Winners Line, Lift Base / Skyport 5 Fight to the gate.
Go Fight to the boarding gateIn development Boarding Gate, Lift Base / Skyport The climber car rises through the clouds with you on it, and so does Rourke.
Giver Dae "Brick" HanClimber car, The Lift (climber car)
Where The Lift (climber car) How to get there The Lift (climber car): Walk-in airlock from Lift Base / Skyport. Airlock onward to Halo Station.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,650 PDWhat to do 1 Board the climber car.
Go Board the climber carIn development Climber car, The Lift (climber car) 2 Hold through 3 cloud layers.
Event Hold through the cloud layers ×3 In development Climber car, The Lift (climber car) 3 Rourke.
Fight Kill Commander RourkeIn development Climber car, The Lift (climber car) 4 The Lift Sentinel.
Fight Destroy the Lift Sentinel at the docking ringIn development Docking ring, The Lift (climber car) Halo Station, the transfer ring. The winners are 'sedated for the transfer', and Pegasus only takes shuttles with a valid Covenant code.
Giver Nia OkoroArrival, Halo Station
Where Halo Station How to get there Halo Station: Loop metro: Halo Station station. Walk-in airlock from The Lift (climber car). Airlock onward to SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 2,900 PDWhat to do 1 Talk Talk to Nia at the arrival deck Arrival, Halo Station 2 Clear customs.
Go Clear winner customsIn development Customs exit, Halo Station 3 Free a sedated group.
Choose Free the sedated winners - or leave themIn development Sedation Ward, Halo Station 4 Steal a shuttle.
Use Steal a shuttle and fly to the CovenantIn development Shuttle Bay, Halo Station The SLC Covenant, Solace's first breeding ship, drifts dark and cold. Its codes would let a shuttle dock on Pegasus.
Giver Nia OkoroHull Breach, SLC Covenant
Where SLC Covenant How to get there SLC Covenant: Loop metro: SLC Covenant station. Walk-in airlock from Halo Station. Airlock onward to Pegasus.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,950 PDWhat to do 1 Board through the hull breach.
Go Board through the hull breachIn development Hull Breach, SLC Covenant 2 Restore power deck by deck.
Use Restore power deck by deck ×3 In development Deck breaker, SLC Covenant 3 Go through the overgrown hab rings.
Go Go through the overgrown hab ringsIn development Hab rings exit, SLC Covenant 4 The Captain.
Fight Kill the Captain, fused into the bridgeIn development Bridge, SLC Covenant 5 Take the codes.
Use Take the docking codesIn development Bridge - Console, SLC Covenant With the Covenant's codes the shuttle can dock on Pegasus. Getting there is another matter.
Giver Nia OkoroShuttle, SLC Covenant
Where The shuttle → the Pegasus docking bay How to get there SLC Covenant: Loop metro: SLC Covenant station. Walk-in airlock from Halo Station. Airlock onward to Pegasus.Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,150 PDWhat to do 1 Launch.
Use Launch the shuttleIn development Shuttle, SLC Covenant 2 Survive the approach.
Survive Survive the approach: turret runs and debris 2:00 Approach, Pegasus 3 Dock.
Event Dock on PegasusIn development Docking Bay, Pegasus 4 First steps on Pegasus.
Go Step onto PegasusIn development Docking Bay, Pegasus Main story
Act 5: Pegasus 6 quests. Story text is hidden to avoid spoilers; objectives and places stay visible.
Show spoilers Pegasus's top deck is a luxury showroom for the winners - beautiful, empty, and staffed by drones.
Giver Nia OkoroDocking Bay, Pegasus
Where Paradise Deck, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,200 PDWhat to do 1 Talk Talk to Nia in the docking bay Docking Bay, Pegasus 2 Explore.
Go Explore the Paradise DeckIn development Paradise Deck, Pegasus 3 Follow the welcome route.
Go Follow the welcome routeIn development Paradise Deck - Welcome end, Pegasus 4 Fight the drone staff.
Fight Fight the drone staff ×12 In development Paradise Deck, Pegasus 5 Find the service lift down.
Use Find the service lift downIn development Paradise Deck - Service lift, Pegasus The first rich families already live in Pegasus's habitat rings. They know what the ship is for.
Giver Rosa IlicThe Founders' Rings, Pegasus
Where The Founders' Rings, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,250 PDWhat to do 1 Talk Talk to Rosa at the ring entrance The Founders' Rings, Pegasus 2 Go through the garden ring.
Go Go through the garden ringIn development The Founders' Rings - Garden ring, Pegasus 3 Get past the Founders' guard.
Fight Get past the Founders' guard ×10 In development The Founders' Rings - Guard post, Pegasus 4 A Founder's child.
Talk Talk to a Founder's childOptional The Founders' Rings - Villa, Pegasus Go Reach Life SupportIn development Life Support, Pegasus Under the rings run the engine and life-support decks, and the aliens have the run of them.
Giver Dae "Brick" HanLife Support, Pegasus
Where Life Support, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 3,350 PDWhat to do 1 Talk Talk to Brick at Life Support Life Support, Pegasus 2 Restore 3 valves.
Use Restore the valves under attack ×3 In development Life Support - Valve, Pegasus 3 Survive the vent.
Survive Survive the vent 1:00 Life Support - Vent, Pegasus 4 Go through the incubation spine.
Go Go through the incubation spineIn development Incubation Spine - Exit, Pegasus The bio-forge, where winners become Walkers. Dr. Marrow runs it, and she will not let it stop.
Giver EchoForge, Pegasus
Where Forge, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 4,500 PDWhat to do 1 Talk Talk to Echo at the Forge entrance Forge, Pegasus 2 Descend.
Go Descend into the ForgeIn development Forge - Floor, Pegasus 3 Open the pods.
Choose Open the pods - or leave them sealedIn development Forge - Pod rows, Pegasus 4 Shut down the conversion line.
Use Shut down the conversion lineIn development Forge - Line control, Pegasus 5 Dr. Marrow.
Fight Defeat Dr. MarrowIn development Forge - Boss arena, Pegasus The Control Core sends the release signal - and reaches every screen in the city. Nia wants both.
Giver Nia OkoroControl Core, Pegasus
Where Control Core, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ¼ level (at your level) 4,550 PDWhat to do 1 Talk Talk to Nia at the Control Core Control Core, Pegasus 2 Reach the core.
Go Reach the Control CoreIn development Control Core, Pegasus 3 Hold the uplink for 3 minutes.
Survive Hold the uplink 3:00 Control Core - Uplink, Pegasus 4 Stop the release.
Use Stop the releaseIn development Control Core - Release console, Pegasus Fight Director Vale (if he is cornered)Optional In development Control Core, Pegasus Vale has released the Prime, the one alien that commands them all. It waits in the Heart of the ship.
Giver Rosa IlicHeart, Pegasus
Where Heart, Pegasus How to get there Pegasus: Loop metro: Pegasus station. Walk-in airlock from SLC Covenant.Requirements Starts by itself once the requirements are met; talk to the giver.
Rewards XP ½ level (at your level) 4,700 PDWhat to do 1 Talk Talk to Rosa at the Heart Heart, Pegasus 2 Enter the Heart.
Go Enter the HeartIn development Heart, Pegasus 3 The Prime.
Fight Defeat the PrimeIn development Heart - Boss arena, Pegasus 4 Event See it throughIn development Heart, Pegasus No quests match your search.
Generated from the game's quest data on 2 Nov 2026. The game is in development: quests, places and rewards can still change, and steps marked "In development" are not playable yet. “—” means the information is not set yet.